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Scammed when buying DVDs from Hong Kong Laser

Laser is a regular store. This problem should not occur.

Generally, when you go to a regular store to buy products, you have to ask about the discounted price before purchasing. The merchant's price is for reference only.

And the price is less than 4,000 yuan, how can it have more than 2 million pixels.

And you said that the price on Taobao in the Mainland is 1,800. This price should be for memory cards or video tape recording media. This type of DV is basically obsolete in Hong Kong.

It is suspected that the salesperson committed an illegal act.

Whether you pay by credit card, etc., or cash.

If you pay by credit card, you will receive a POS credit card receipt for the amount of 3480 charged.

If it is cash, the salesperson cannot verify it after taking it away.

Goods sold in Hong Kong can only be returned or exchanged within 7 days if there are quality problems.

It is not like what was said above that it can be rejected within 10 days.

If consumers encounter unfair transactions, for example: goods not delivered; late delivery; dissatisfaction with service. After negotiating with the store to no avail, consumers can complain to the Consumer Council.

If consumers encounter unfair transactions, for example:

The goods are not delivered;

The delivery is late;

The goods are not delivered after the due date; Unsatisfactory service.

After negotiating with the store to no avail, consumers can complain to the Consumer Council.

Appeal channels

Write in writing

Write down the detailed process of the entire matter or dissatisfaction, together with copies of relevant receipts or documents, and indicate the resolution requested Method:

Mail the association. Address:

North Point, Hong Kong

39 Health Street East

Kodak Building Phase 2

Room 1410, 14th Floor

Consumer Council

Complaints and Inquiry Department

Telephone: (852) 2929 2222 (service hours: 9:00 am to 5:30 pm, Monday to Friday)

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Fax: (852) 2856 3611

Go to any consultation center to make a complaint in person

Office hours:

Monday to Friday

9 a.m. to 1 p.m.

2 p.m. to 6 p.m.