First, you must immediately log in to the mobile banking application or call the official customer service center of the issuing bank to apply for freezing the credit card to prevent fraud. If you have brought this card, you can withdraw cash or money from a nearby ATM or regular enterprise as soon as possible, and keep the consumption voucher to prove that the credit card is still with you. The abnormal consumption record in the past is theft.
Second, it is necessary to report the case in time, ask the police to assist in obtaining evidence, conduct follow-up investigations, and keep the receipt of the report as the basis for subsequent verification with the bank;
Third, it is necessary to inquire with the issuing bank, provide evidence for reporting, ask the issuing bank to track the consumption records, determine which merchant has stolen records, and contact relevant merchants for investigation.
Fourth, claim settlement. If it is confirmed that it belongs to the scope of bank claims, you can download the Application for Preventing Lost Card Claims from the issuing bank official website, and attach the above-mentioned relevant supporting materials to submit it to the bank for processing.