If the CCB card is lost, it needs to be reported immediately, or it can be reported temporarily. The report loss is valid for 5 natural days, and then the follow-up business will be handled at the nearby CCB outlets, which will not affect the user's use of the money in the card.

1. If the savings account of CCB is lost, please report the loss of the bank card as soon as possible. You can report the loss through mobile banking.

2. Loss reporting types are divided into temporary loss reporting and permanent loss reporting. Please go to the outlet to handle the follow-up business in time within the validity period of loss reporting.

3. It should be reminded that quasi-credit card (including settlement credit card) and Lugang Tonglong card are both valid for a long time after reporting the loss. ?

4. The specific steps for reporting the loss of mobile banking are as follows:

Step 1: Open the mobile banking of China Construction Bank, click the "Click Login" button to enter the account and enter the home page of mobile banking.

Step 2: Find the "Fortune" button in the middle of the left side of the open page, and click to enter the next page.

Step 3: Open the page, which will show that the user has signed a savings account with CCB, find the account with lost card, and click the "Details" button to enter the next page.

Step 4: On the opened "Account Details" page, find the "Report Loss" button and click on the report loss bank card.

Step 5, select the loss reporting type on the account opening loss reporting page. "Temporary loss reporting (valid within 5 natural days) or permanent loss reporting (valid for a long time).

References:

CCB _ How to Report the Loss of Savings Account