How does ICBC cancel the loss reporting?

There are differences between different types of account cancellation and loss reporting methods.

If the credit card is recovered after loss reporting and has not been replaced with a new one, you can choose to call ICBC customer service number 95588, choose 6 Credit Card Service -9 Manual Service according to the voice prompt, or bring your valid ID card and credit card to any local or off-site business outlets for loss reporting and cancellation;

if a savings card or passbook deposit certificate is cancelled, you should bring your valid identity certificate (which must be consistent with the account opening certificate), and the loss-reporting savings card or passbook deposit certificate should be cancelled at any personal business outlet in different places.

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