What are the main methods of credit card collection by banks?

Credit card collection is divided into two types: in-house collection and outsourcing collection. Internal collection usually refers to overdue collection within three months. Customers are generally reminded by the bank's customer service (period M0) or contacted by the electronic reminder department (period M1, 2) or visited by offices at various business outlets (period M3) for overdue payment reminders!

Outsourcing collection mainly means that the credit card center entrusts some customers who are difficult to handle, have problems, have lost contact or have small amounts of money to a company specializing in the collection industry (some are legal affairs) after internal collection fails. ) to make a call.

Type:

M0 period

It is from the second day of the last payment date to the next billing date. During this period, the bank record will be almost intact, but late payment fees and full interest will be charged. During this period, banks generally do not collect debts and will only remind them that the repayment period has exceeded through SMS platforms or phone calls!

The M1 period

is the continuation of the M0 period, that is, during the second period of non-repayment Between the first bill date and the last payment date of the second bill, the credit record will be uploaded to the People's Bank of China credit system, which is very likely to affect issues such as home purchase loans or credit loans. At the same time, late payment fees will be charged. If it is Before the second payment date, only one late payment fee will be charged, otherwise it will be charged twice, and the interest will be compounded on the current arrears!

M2 period

It is a continuation of M1, that is, between the third bill date of non-repayment and the last payment date of the third bill, there is a larger credit history There will be stains on credit records in the banking industry, which will have a great impact on future loans and finding jobs in larger companies. A late payment fee will be charged. If it is before the third payment date, a second late payment fee will be charged. Otherwise, the interest will be compounded on the current arrears for the third time.

M3 period

It is the continuation of M2, that is, between the fourth bill date of non-repayment and the last payment date of the fourth bill, there is a very large gap in the credit record. There will be a big stain in the bank's credit reporting system, which will directly affect various businesses in the bank, and it will not be possible to enter companies, especially civil servants, that are very strict about credit reporting records.

M4 period

It is a continuation of M3, that is, between the fifth bill date of non-repayment and the last payment date of the fifth bill, there is a very large gap in the credit record. There will be a big stain in the bank's credit reporting system, which will seriously affect all business in the bank, and you will not be able to enter companies and public offices that are very strict about credit reporting records. Late payment fees will be charged (some banks will stop charging). If it is before the fifth payment date, four late payment fees will be charged. Otherwise, if it is five times, the interest will be compounded on the current arrears.

What are the collection methods for credit cards? What are the collection methods for credit cards?

1. SMS collection. It is mainly aimed at the overdue repayment behavior of early cardholders, which is generally 7 to 15 days overdue. SMS mainly serves as a reminder.

2. Telephone collection. Mainly for overdue behavior that exceeds 30 days and lasts for more than one billing period, telephone reminders are provided for repayment.

3. Door-to-door collection. Mainly for overdue payments of more than 90 days, the bank will arrange collection personnel to visit the cardholder's residence or work address to collect repayment.

4. Mainly if the card is overdue for more than six months, the bank will apply and require the cardholder to repay the loan.

5. Outsourcing collection. Mainly for overdue funds of more than one year, the bank will package the overdue funds and give them at a discount to an outsourced collection company, which will be responsible for collecting overdue debts.

How to solve the problem of non-stop credit card collection calls

The solutions are as follows:

1. Communicate proactively

When the borrower receives When calling for debt collection, be sure not to avoid it blindly, as this will only lead to more and more debt collection calls. What collection requires is the borrower's repayment attitude and willingness to repay. The borrower can choose to proactively contact the collection staff, indicate his current situation, and then inform the collection staff of his current income.

It is best to make a more detailed repayment plan and negotiate with the collection staff.

After all, the original intention of the collection officers is to recover the debt. As long as the borrower has a good repayment attitude, the collection officers will not make it more difficult.

2. Being harassed

If the borrower really does not want to be harassed by debt collectors, he or she can ask the lending institution itself. When the borrower is arrested, the borrower will be organized to negotiate with the lending institution, and they can also talk about applying for an extension or reducing interest. And after being borrowed, corresponding adjustment measures will be made based on the borrower's economic situation.

3. Collection personnel

If the collection personnel keeps calling the borrower's phone number, or even frequently contacts the borrower's family, friends or work unit, it is tantamount to "soft violence collection". Soft-violent collection has been criminalized. Borrowers can choose methods such as recording and screenshots of text messages. After collecting relevant evidence, they can go directly to the collection personnel.

Main features of credit card:

1. Credit card is one of the fastest growing financial services today. It is an electronic currency that can replace traditional cash circulation within a certain range. ;

2. Credit cards have both payment and credit functions. Cardholders can use it to purchase goods or enjoy services, and can also obtain certain loans from card issuers by using credit cards;

3. Credit cards are high-tech products that integrate financial services and computer technology.

4. Credit cards can reduce the use of cash;

5. Credit cards can provide settlement services, facilitate shopping and consumption, and enhance a sense of security;

6. Credit cards It can simplify the collection procedures and save social labor;

7. Credit cards can promote product sales and meet social needs.

Main types

According to different card issuers, they can be divided into bank cards and non-bank cards

Bank cards. This is a credit card issued by a bank. Cardholders can shop at the card-issuing bank's special merchants, and can also withdraw cash at any time at any branch of the card-issuing bank or at places with ATMs.

Non-bank card. Such cards can be specifically divided into retail credit cards and travel and entertainment cards. Retail credit cards are credit cards issued by commercial institutions, such as department stores, petroleum companies, etc., which are specially used for shopping in designated stores or refueling at gasoline stations, etc., and are settled regularly. Travel and entertainment cards are credit cards issued by the service industry, such as airlines, travel companies, etc., used for purchasing tickets, meals, accommodation, entertainment, etc.

According to the different objects of card issuance, it can be divided into corporate cards and personal cards

Corporate cards. Company cards are issued to various industrial and commercial enterprises, scientific research and education institutions, national party and government agencies, military units, groups and other legal entities.

Personal card. Personal cards are issued to urban and rural residents, including workers, cadres, teachers, scientific and technological workers, self-employed households and other adult urban and rural residents with stable sources of income. A personal card is applied for in the name of an individual and he/she bears all responsibilities for using the card.

According to the credit status, status and other credit conditions of the cardholder, it can be divided into ordinary cards and gold cards

Ordinary cards. Ordinary cards are issued to cardholders with average financial strength, credibility and status, and their various requirements are not high.

Gold Card. A gold card is a high-end credit card that pays high membership fees and enjoys special benefits. Cards are issued to those with higher credit standing, stronger repayment ability and credit, or those with a certain social status. The authorization limit of the gold card starts from a higher level, and the additional service items and scope are much wider, so the requirements for relevant service fees and security deposits are also relatively high.

How to collect credit card debt? These methods are the most common.

In real life, there is often a group of people who think that they can not repay after overdrafting their own cards. Little do they know that if they do not repay overdue, they will be fined by the bank. collection. The bank's collection methods are endless, making it difficult for people to guard against, and ultimately seriously affecting the daily life and work of themselves and their families. Let me tell you how banks collect credit card debts.

What are the common collection methods?

Banks will have different collection plans for different situations. Let’s take a look at them together.

The first stage

This refers to the period from the last repayment date to the next statement date, that is, one month overdue, the bank will take text messages from you. Reminders or phone calls allow you to repay quickly, and during this period, in addition to the principal of the outstanding amount, liquidated damages and interest will also be incurred.

The second stage

This refers to the second month after the overdue period. That is to say, if two installments of bills have been issued after the overdue period and the payment has not been repaid, the bank will officially start Collection, you will receive a call from the collection staff. The amount of debt to be repaid at this stage is the compound interest generated by the overdue principal liquidated damages.

The third stage

This stage refers to the overdue bill that has been issued for 3 installments and has not yet been repaid. The bank will increase its collection efforts. Not only will it collect collection from you, but it may also Call your emergency contact and ask them to remind you to repay the loan. In addition to facing pressure from the bank, you will also have to face the colored eyes of your relatives and friends.

The fourth stage

It means that you have been overdue for 3 months and the bank has made two effective collections on you, such as phone calls and SMS collections, but you have not repaid, then the bank will Personnel may come to your home to collect the debt and interview you at your workplace or place of residence. If they cannot contact you, the bank will go to your place of residence and find relatives and friends to inform you, indirectly putting pressure on you.

The fifth stage

If the above collection methods fail to collect, the bank will report the case to the police station, or directly to the overdue cardholder. The public security agency will investigate after filing the case. If evidence is collected and it is found that you committed a credit card crime by overdrafting maliciously, you will be held criminally responsible, and you may be arrested and punished, and you may even need to repay the money after the punishment.

What about credit card collection?

Very good. This job is okay and relatively formal. Just make phone calls every day to collect debts. However, there are times when you get upset because people who owe money are averse to debt collection calls. ____ is responsible for bank credit card asset risk management, through phone calls, letters, and judicial procedures. We urge overdue customers to repay their loans, help them restore their credit, and preserve bank assets to the maximum extent possible.

1. Credit card collection is divided into two types: internal collection by the bank and outsourcing collection. Internal collection usually refers to customers who are overdue within three months. They are usually reminded by the bank’s customer service (M0 period) or contacted by the electronic collection department. (During M1 and 2) or the offices of various business outlets will come to you (During M3) to collect overdue amounts!

1. Outsourcing collection mainly means that the credit card center entrusts some customers who are difficult to handle, have problems, have lost contact or have small amounts to a company specializing in the collection industry after internal collection fails. law firm) for collection.

2. The M1 period is the continuation of the M0 period, that is, between the second bill date of unpaid debt and the last payment date of the second bill, the credit record will be uploaded to the People's Bank of China Credit Report system, most likely affecting issues such as home loans or credit loans.

A late payment fee will also be charged. If it is before the second payment date, only one late payment fee will be charged. Otherwise, it will be charged twice, and the interest will be compound interest on the current arrears. During this period, banks will generally issue reminder collections for customers with large amounts, that is, the collection staff of the collection department of the credit card center will call to remind them of repayment. Some banks do not collect debts during this period in order to earn more late fees and interest.

3. The M2 period is a continuation of M1, that is, between the third bill date of non-repayment and the last payment date of the third bill, the credit record has a greater impact. In the banking industry There will be stains on your credit record, which will have a great impact on future loans and finding a job in a larger company.

4. A late payment fee will be charged. If it is before the third payment date, a second late payment fee will be charged. Otherwise, for the third time, the interest will be compounded on the current arrears. During this period, banks generally use legal reminders for repayment. Relevant collectors will call to inform them of the impact on credit records and the consequences of non-repayment. During this period, banks will contact the debtor's relatives and friends to help remind the debtor. Repayment. Some banks are tough on debt collection, and may even have collectors disguise themselves as lawyers to put pressure on debtors. However, some banks are light on debt collection and only carry out reminder collection during this period.

What are the collection methods for credit cards?

After nearly 20 years of development, credit cards have developed very rapidly and have formed a huge industrial chain. All commercial banks are Find ways to compete for the market! As long as any financial institution has a loan business, it will have post-loan management, that is, collection work. So what are the collection methods for credit cards?

1. Find new contact information for the debtor. It is nothing more than China Mobile, China Unicom, and China Telecom, three communication companies. Because the mobile phone numbers are all real-name, after the collection company obtains the new contact information of the debtor through certain relationships, it will threaten it. It is obvious that it is illegal. The country is paying more and more attention to the protection of personal information privacy! Therefore, they claimed that the information was provided by the public security agency or the investigation department. It’s really nonsense! Ridiculous! This is just the rhetoric of collection companies!

2. The residential address of the debtor. It was obviously not the billing address or the ID card address, but it was inexplicable that I received a lawyer's letter. At this time, the collection company still said that it was found by the public security agency or the investigation department, which also made the debtor sweat! In fact, the broadband address, water, electricity, and gas addresses of the debtor were used, which exposed the location, that's all!

3. Use relationship with collection companies. Get the identity information of other relatives in the debtor's household registration book, use the first two methods to get some clues, and threaten him to make him repay! In the same way, it is also illegal. Resident information is protected by law!

4. Start from the company channel. If you find the social security relationship through the debtor or his family, you can find out which company you currently work for, and then go to the company to collect the money and create an impact!

This concludes the introduction to the collection methods for credit cards.

That’s it for the introduction of Credit Card Cui Shou.