Reservation does not match | When using an ICBC debit card or credit card to make quick payments (such as Alipay, WeChat Pay, etc.) or handle cash treasure account opening and other services, the page prompts: "Sorry, the mobile phone number reserved by the bank does not match" , how to deal with it?

Answer: In order to protect the security of your funds, our bank will require you to authenticate through your reserved mobile phone number when you make third-party payments. Since the mobile phone number reserved in the account is important customer information, our bank currently only provides counter channels to modify the reserved mobile phone number. Please go to any branch here or in another place with a valid ID card to apply. When modifying the reserved mobile phone number, please be sure to inform the teller that the prompt appears when handling fast payment and other services, so that the problem can be solved for you in a targeted manner. After the process is completed, wait for about 15 minutes before you can activate the quick payment and open a cash treasure account normally. Warm reminder: Tellers need to use 4204 for transactions, and set the mobile phone number you are using as the "counter authentication" mobile phone number. If you add a new mobile phone number, the country code is required and you should enter "86"; if you have reserved a mobile phone number, The number is incorrect, please delete it first and then add it; if the reserved mobile phone number is correct, please change the "Counter Reserved Identification" to "Yes". If the country code is "86", it should be changed to "86" simultaneously. "; If "Yes" is selected for "Counter reservation identification" and you still cannot receive text messages, please add a default mobile phone number as 0, and then set the original mobile phone number as the "default mobile phone number".

This is the method of ICBC and other banks are similar