Step 1: When you learn that your credit card has been stolen, you must change your credit card password in time to avoid being stolen again. Everyone can complete this step independently, so it shouldn't be difficult.
Step 2: Call the credit card service hotline of the card issuer, contact the card issuer as soon as possible, explain that your credit card transaction was not performed by yourself, and then report the loss/freeze of your card. Nowadays, most of the bank's manual customer service hotlines are online 24 hours a day, so you don't have to worry about not being able to contact the bank. Remember to report the loss of your card. If you do it early, you can avoid your credit card being stolen again.
Step 3: While reporting the loss of the card, the cardholder submits an order adjustment request to the customer service and asks the bank to tell you which merchant the suspicious consumption occurred. Whether at home or abroad, this method of handling is not always successful, but in online consumer fraud, the customer service of the website involved can provide processing results faster than the customer service of the bank, or provide more fraudulent transactions. relevant information.
Step 4: Take your credit card immediately and swipe it at a nearby ATM or POS machine to prove that your credit card is with you, then save the transaction receipt or take a photo of the transaction receipt Record, the so-called proof that the credit card never leaves the body. Finally, report the crime to the nearby police station. Showing the original bank card to the case handler and obtaining documents such as a report receipt or a case acceptance notice are also important evidence to prove that "the person and card are not separated."