Take China Construction Bank as an example: credit card statements can be printed at the bank.

If the user needs to print bills for more than the last 12 periods and within 24 periods, the user should bring his valid ID and credit card to our bank counter or smart teller machine to print; for bills beyond the 24 periods, please call 95533 and select "Credit Card" "Business" and access the statement through manual application.

How to handle doubtful purchases in credit card statements

If the user is aware of the credit card transaction but has doubts about the amount, number of transactions or whether the transaction was successful, first contact the merchant or inquire about the transaction through electronic channels Please confirm after details. If you still have questions, or have questions about the transaction amount, transaction time, etc. on the credit card statement, you can call our bank's accounting doubt hotline 4006206206 to make inquiries.

Our bank can assist users in querying the specific merchant name of the transaction, online transaction order number, application for access to purchase orders, and application for refusal of payment for repeated transactions. A dedicated person will contact the user after verification. confirm. ?

Extended information:

1. Apply for reissue of bills

If you need to reissue bills beyond the 24th period, please call 95533 and transfer 2 credit cards to manually To apply for a statement retrieval, a reprinting statement fee of RMB 5 per issue will be charged.

2. There are three possibilities for credit card interest to arise:

1. Overdraft withdrawals, cash transfers (excluding overpayment transfers), do not enjoy interest-free repayment Benefits include interest accrued from the date of entry into the account, and compound interest is accrued monthly. Our bank's interest rate benchmark is 50,000 per day, and the upper and lower limits are strictly set in accordance with the relevant regulations of the People's Bank of China, and will be adjusted in a timely manner according to regulatory requirements.

2. When the user fails to repay the entire repayment amount in full, if the difference between the repayment amount and the total repayment amount is more than 10 yuan (2 US dollars or 2 euros), our bank will Interest will be charged on the full amount.

3. Using the available limit to purchase foreign exchange is regarded as a RMB overdraft withdrawal, and interest will also be charged.

China Construction Bank - How to download and print credit card statement details

China Construction Bank - How to deal with doubtful consumption in the credit card statement