There were mediators before CITIC Credit Card v., and there were similar positions in some banks or financial institutions. The pre-litigation mediator is a professional who is responsible for coordinating and resolving disputes between customers and banks, so as to avoid cases from entering court proceedings.

If you need to find a solution to the dispute with CITIC Credit Card, you can consult the customer service department of CITIC Bank or relevant departments to find out whether there is the service of pre-litigation mediator and understand the relevant processes and conditions.

However, please note that the establishment and operation of pre-litigation mediators in each bank and financial institution may be different. If you need to know more about the policies and procedures of CITIC Credit Card, you are advised to contact CITIC Bank directly or refer to its official website for the most accurate and up-to-date information.