1. The products purchased by Ping An Credit Card Mall are usually delivered in about 3 working days. Some special products, such as customized products and mobile digital products, will indicate the delivery time limit on the product details page, which does not rule out the delay in case of large supply or shortage. You can log in to Ping An Pocket Bank APP- Credit Card-Pocket Mall-My-My Order page to check the delivery status.

2. If you need to return the goods, you can log in to Ping An Pocket Bank APP- Credit Card-Pocket Mall-My-My Order and try to apply for a refund according to the prompts on the page. If you can't operate, please call Ping An Credit Card Customer Service at 955 1 1-2 for feedback.

Response time: July 8, 2020. Please refer to the latest business changes announced by Ping An Bank in official website.

[Ping An Car Owner Loan] A car can be loaned up to 500,000 yuan.

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