1. After the new card (except renewal card) is approved, an email number prompt message will be sent. If you need to check the mailing number, it is recommended to call the customer service hotline 3-5 days after the card is sent.

2. High-end cards, such as platinum cards, and urgent mails are all sent by EMS, and there is no mailing number prompt. Please keep the phone open and pay attention to your signature. If you need to check the bill number, please contact customer service and call 1 1 183 to check the mailing progress.