Hello, if the unpaid bill is negative, it means that the repayment amount during the unpaid bill period is greater than the consumption amount.

If you have any questions or comments, please add "QQ" or "WeChat" to experience the functions of the "micro-customer service" platform, or make telephone consultation.

Method 1: Search for "4008205555" among QQ corporate friends and add "China Merchants Bank Credit Card Center" as a friend; Or WeChat search "cmb4008205555" and pay attention to China Merchants Bank Credit Card Center.

Method 2: Please call the credit card customer service hotline 8008205555 (fixed telephone only) or 4008205555. The cardholder directly inputs the ID number and inquiry password-and then selects "9" to enter the manual service. If there is no card, please select # 3 to enter the manual service. We will serve you wholeheartedly! Thank you for your concern and support for China Merchants Bank!