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What does the Bank of Communications direct account manager do?

1. Develop personal bank credit card business and develop customer relationship management.

2. Develop new customers and effectively improve their qualifications through continuous quality service.

3. Collect customer needs and provide reasonable suggestions for product development and marketing activities.

4. Explore customer needs and cooperation opportunities, market related products, services or product service combinations to customers, and continuously improve cross-selling.

5. Carry out on-site marketing and do a good job in maintaining the partners. Extended information

A qualified account manager must have good social communication and organization and coordination skills, modern management consciousness of time management and team spirit, warm and cheerful personality, a sense of responsibility, familiarity with the functions of various financial products and strong management experience in market research and customer development.

Junior and intermediate account managers should meet the following requirements:

1. Moral quality. Should have a strong sense of responsibility and dedication to work, and strictly observe the secrets of banks and customers.

2. Marketing skills. Be able to make comprehensive use of market segmentation, market positioning and marketing means.

3, comprehensive knowledge. Have a deep understanding of finance, marketing and law, and be familiar with all aspects of banking business.

4. analytical ability. Be able to understand all aspects of your work scope, be able to comprehensively analyze customers, and have a strong foresight of customer risks.

5. Planning ability. The work objectives are clear and practical, the plan is feasible, the budget arrangement is accurate and effective, and the work schedule is orderly.

6. Coordination ability. I am good at expressing my own views and opinions, maintaining a good working relationship with the management and business level of the bank, and have a strong team spirit.