1, this is a very difficult job, and no customer is easy to talk to.

2. Most of them are collected by phone, not face to face.

3. Only a small number of customers owe money to credit cards because they are negligent or don't know how to use them, and most of them owe money because they have no self-control or are simply malicious;

4. Many people think you are a liar;

Therefore, in this industry, we should be prepared to be scolded and abused, and we should also study relevant laws and regulations hard in order to accomplish our tasks humbly and according to evidence.