Hello! 1. Credit card: If the platinum credit card is damaged, the card number will remain unchanged. Under normal circumstances, a fee of 15 yuan (RMB)/card will be charged. For specific charging standards, please consult the Platinum Card hotline.

Platinum Card Service Hotline: 4008885555

2. Debit Card:

Which city are you a customer in? Take the Shenzhen branch as an example:

If the CMB UnionPay "Golden Sunflower" card (Platinum card. Or please indicate the first six digits of the card number for further verification) is damaged and replaced, the card number will not change under normal circumstances. .

IC card production fee: When the customer receives the card for an IC card (UnionPay IC Gold Card and UnionPay IC Golden Sunflower Card do not charge a production fee for the time being)

If it is processed in another place, it will The handling fee for special business in other places (when the customer's designated card-collecting bank and the account-opening bank are not branches at the same level) are charged at the rate of 2% of the account balance, with a minimum of 0 yuan and a maximum of 30 yuan.

If you still have questions, it is recommended that you consult China Merchants Bank's "Customer Service Online" /cmu/icslogin.aspx?from=Bamp;logincmu=0, we will serve you wholeheartedly!