Internship Summary of Postal Savings Bank
How is the internship summary of Postal Savings Bank different from that of other banks? The following is a sample essay on the internship summary of Postal Savings Bank compiled by me for everyone. Welcome to read it!
Part I: Summary of the Practice of Postal Savings Bank
My name is XX, and it has been more than five months since I was assigned to work in the Postal Savings Bank City Branch on XX. Through continuous study during this period, I feel that I have grown rapidly and matured a lot.
Now I will write down some experiences of my work and life, and take it as my internship report.
after reporting to the bank, I first went to Zhongshan Street as an intern. My specific job was as a lobby manager, responsible for maintaining order in the lobby and answering customers' questions. Two months later, I was assigned to the credit department of the city branch. Before December, I was mainly responsible for customer consultation and acceptance at the front desk. In December, after attending the training of the eighth batch of credit personnel of the provincial bank, I began to formally lend money.
During my internship in Zhongshan Street, I began to change from a student to a bank employee. During this period, I have changed in many aspects, so I won't be burdensome here. Let's talk about my work experience. Specifically, the first is not to waste time. At the outlet, there is relatively a certain time for me to control myself. At this time, I read through the specific business system of the bank several times, so that when I am a lobby manager, I can easily solve the customer's problems. After work, I read some books related to banks, such as "Business and Management of Commercial Banks", which was my college textbook, several times. Everything comes to him who waits? In November, I took the bank qualification examination and saw good results. Although there was a labor competition in the credit department at that time, the time was tight and there was not much time for review, the subjects I applied for still passed smoothly, and all of them reached more than 7 points. This is due to my study in Zhongshan Street. The second experience is good at thinking, which is also a question of thinking and doing. Do a good job, but you can't just work. What else do you need? Think? , that is, think more. Summarize the problems encountered at work and use what you have learned at school to analyze and solve them. First, don't waste time; second, think more at work, and combine work practice with theory to improve work. I think these two individuals will become two beliefs in their lifelong work and stick to it.
after I arrived at the credit department, I was in charge of customer consultation and acceptance in Zhongshan Street. At that time, we had just advertised in the newspaper Blue Sky Business Information, and the acceptance volume soared. Usually, there were more than 2 consultants. At this time, I summed up the common questions that every customer came to consult, and combined with our workflow, I wrote a "Customer Acceptance Notice". In this way, when customers come to accept the application, I distribute the written Notice to each customer, which greatly improves the work efficiency, service level and customer satisfaction.
Maybe it's because I have been working for a long time, and I have great feelings for accepting. I think accepting is an extremely important step in credit work, which can improve the success rate of loan officers' investigation. Many unqualified customers are brushed off when accepting. Therefore, I basically attend every loan review meeting, communicate with the loan officer, see if the customers I accept can succeed and why they fail, give feedback in time, and apply the feedback information to the front desk acceptance, which improves the quality and level of acceptance.
during my work at the front desk, I borrowed the old loan officer's original credit training materials and read them through twice, and I also studied the original provincial training courseware several times, so that when I do a sub-survey or attend a loan review meeting, I can confirm each other and deepen my understanding. Moreover, before I went to the provincial bank for training, I independently investigated several customers, and deepened my understanding of microfinance through the processes of investigation, making tables, opening loan meetings, recording systems, and lending. Later, at the time of training, due to the previous experience and accumulation, I felt that the learning effect was particularly good. After training, I began to lend money. Although I studied for a long time, I still felt lacking when I went to investigate myself. At this time, I paid attention to learning from the old loan officers. After more than half a year's training, each loan officer has his own unique methods and advantages. It is a great asset for him to learn the investigation skills of each loan officer.
This is my experience in working in a bank for five months. I think, in my future work, I will always adhere to my two beliefs, not wasting time, focusing on learning and summing up, learning from textbooks, learning from old loan officers, learning from work practice, thinking and summing up frequently.
The above are some experiences and understandings about my own work, but I have gained more from my work in these months.
During her internship in the East Ring Road, the branch director was Hu Weiling. Before I came here, I heard that the wealth management business in the East Ring Road was well done. After my internship in the East Ring Road, I found the answer. Other sub-branch chiefs work in the office, while Hu Weiling works in the lobby. The East Ring Road is small and there is no lobby manager. Hu Weiling is the lobby manager herself. I don't have much time in the East Ring Road, but in my impression, Hu Weiling rarely sits inside. For every customer who enters the door, she is particularly enthusiastic to solve problems for customers personally, and by the way, she introduces our wealth management products, and her working attitude is particularly positive. And this, I think, may be the reason why the financial management task of the East Ring Road is among the best. Contact myself, I am very enlightened, positive and enterprising attitude towards life, which may be the biggest gain of my internship in the East Ring Road. I have actively applied myself to my work, and my work has been obviously improved; I applied my enthusiasm to my life, and I also found my satisfied girlfriend.
On my first day in the bank, I met a very cheerful and optimistic girl. Later, I learned that it was Lan Junxia. After being assigned to the credit department, Director Lan is my direct leader. Through more than three months of communication and exchange, I found that Director Lan has many shining qualities: optimism, cheerfulness and workaholism. What has the greatest influence on me is Director Lan's optimism about life and work. Although Director Lan has a lot of pressure in both work and life, every time I see her, her face is always full of smiles, infecting herself, infecting us and inspiring us. I, on the other hand, applied this optimism to my work and life, and benefited a lot. Because later, when communicating with my girlfriend, she said that she was attracted to me because she felt that I had a sincere love for life and optimism about future life. Here, I should thank Director Lan even more. In the days to come, I will keep this sincere love and optimistic attitude towards life.
When it comes to life, I can't help but talk about Director Xia Jiao. Since the first day, Director Jiao has been in charge of our life and work arrangements. From the beginning of asking for a house from the enterprise, to the fact that Director Jiao personally took me to the street to look for a house, to the end of posting a message on the Internet to rent a house, and then to buy bedding, a bed and table, change curtains, buy a washing machine, a water heater, a yuba, a TV set, etc., and then to move, etc., I had further in-depth contact and understanding with Director Jiao, and I felt that Director Jiao was very simple and similar to my personality. In the bargaining between Director Jiao and the merchants, I know what is the sense of responsibility. In the off-duty time and director Jiao running around in the streets and alleys real estate agency, I know what is dedication; When I live in a warm and bright house, I feel what is love and care. ? You are the first batch of college students in our bank and the future of our bank. Your life arrangement is not good, so I am not at ease, and President Guo is not at ease? . Director Jiao's simple words made me deeply feel the care and care of the leaders. Alone outside, the weather is getting colder, but I seem to feel the warmth of home again, and Tayu Lo's song "Love Song 199" faintly rings in my ear? Life is hard to give up the blue white clouds after all? . I think my life can be without money, flowers and applause, but absolutely without the nourishment of family and friendship, without the care of my family, without the care of my loved ones, without the harbor where my heart is anchored. I think it will be a kind of happiness if I can live in the encirclement of feelings all my life. Indeed,? Life is hard to give up the blue white clouds after all? .
Everyone has his own advantages, and everyone has his own unique qualities. In a threesome, we must learn from others around us, which may be more valuable and practical than what we learn in textbooks.
I learned a lot during the recent training in the provincial bank, which may have taken me a few years to learn. I think this training is not only a business study, but more importantly, through the lecture given by Director Wang Hui, I learned a lot of higher-level things about bank management and the internal core concept of microfinance, which will definitely guide my future work at a higher level. Later, I took time to go to the bookstore in Zhengzhou and bought more than 3 yuan of books, most of which were books about bank management and credit at home and abroad. I think, although working in the credit department is very tiring, I must give full play to my comparative advantages, learn more, learn some ideas about bank credit at home and abroad, and apply them to credit practice to continuously improve myself. Through working practice, especially the credit training of provincial banks, I feel that credit is a highly technical and challenging subject, and I am more and more interested in credit and devoted myself to it.
I have learned something from reading recently. During the training, Director Wang Hui emphasized the brand of our Postal Savings Bank, whose core competitiveness is not price, but service. Sincere forever? , to serve the bank. In that case, I wonder if we can add one more thing to the credit service: providing information services to customers, besides the advantages of fast loan, simple procedures, no miscellaneous fees and no permission. Some time ago, I investigated several households alone, and once I chatted with my customers, who inadvertently said that they needed a batch of poplar seedlings and didn't know where to get them. At this time, I occasionally think that a customer who sells electric cars planted a lot of poplars in his hometown. I tried to make a phone call, but I didn't expect it to really exist. As a result, a deal was made. From this, I wonder if we can take advantage of the information in the credit department to promote business exchanges between customers.
and this is only a low-level service. I think every loan officer will gradually deepen his understanding of some industries through several years of investigation, especially by communicating with some customers who are particularly successful in business, and will form some mature views on how to improve various industries. In this way, when communicating with some customers who have just started business, they can give some information guidance on business, which will inevitably establish our quality service brand. Next year, our bank will offer loans to small and medium-sized enterprises. During the training, we can strengthen the training of management consulting for some small and medium-sized enterprises. Through the contact and business dealings between loan officers and small and medium-sized enterprises, some mature management concepts and methods will also be formed. In the Mainland, the management of many small and medium-sized enterprises is extremely irregular. Giving these small and medium-sized enterprises some information services in enterprise management consulting is also an effective form to improve the service level, which is also in line with the brand concept of our bank. Perhaps, this will also become another profit point of our bank.
after training, I have some knowledge about credit, and through several months' practice, I also have some immature suggestions on credit work. For example, I think I can give customers a repayment card after the loan, on which I can write some tips on cultivating personal credit, such as overdue consequences, good performance of our bank, long-term cooperative relationship with customers with a non-performing loan ratio of less than .5%, good credit incentives and our bank's selection of high quality. The plan has been approved by President Wang, Director Lan and colleagues. I have written the contents and handed them in these two days. I think this can at least save our loan officers a lot of breath.
working in the postal savings bank for more than five months is an important stage in my life, during which I learned a lot and matured a lot. The busyness of work makes me feel the enrichment of my life, and the care of family and friendship keeps my soul moist. I think I will stick to my belief all my life: be proactive, love life, don't waste time, keep learning, improve my quality of life while making greater contributions to the Postal Savings Bank, and realize my life dream with the Postal Savings Bank!
chapter 2: summary of the internship at the postal savings bank
when I first came to the postal savings bank for an internship, my work and life were strange to me, because I couldn't fully understand the language here at that time. On the first day of registration, I was a little nervous and uneasy, but I was warmly received by President Chen and my colleagues, and then President Chen arranged for me to study savings business.
with the help of my colleagues, I have made rapid progress in all aspects and gained a new understanding of banking. Working in a bank, especially the front desk clerk, must first have a working attitude of patience. The bank is a service industry, and the service attitude is the foundation of customers' recognition and reputation of our bank. Especially, there are many retired people who come to Xinzheng Street Sub-branch to handle savings business, and a patient attitude can well narrow the distance between banks and customers. Secondly, we should be careful. Every business in banking should be consistent with the facts, and we should do it right, fast and well. This is not only responsible for our customers, but also for ourselves. The third is to be responsible. Want to hold it? Work hard and be an upright person? Principle, diligent and conscientious in the internship position. During work, you should finish your work tasks seriously and on time, and you can't be hasty and perfunctory.
during this month's internship, my biggest experience is that personal development and ability progress need not only superb skills, but also loyalty to work and work-centered professionalism, that is, you can sink your heart when doing things. This is mainly reflected in many small things in daily work, starting from the details. In today's fierce competition in the financial market, we should not only strengthen our theoretical quality and professional level, but also strengthen our professional skills, so that we can be handy in our work and better provide convenient, fast and accurate services to our customers. In this era of information explosion, knowledge is updated too quickly, and it is definitely impossible to rely on the original knowledge. I want to be diligent in my future work, slowly ponder, and constantly learn and accumulate. When you encounter something you don't understand, ask others humbly, and take notes to understand and analyze it carefully.
From this internship, I realized that there is a certain distance between the actual work and the knowledge in books. Although the internship business mostly focuses on the relatively simple front desk savings business, it helps me to have a more comprehensive understanding of the basic business of the bank. Every penny should be counted clearly in business, and it can't be ignored just because there is less money, so as to avoid wrong account. As the saying goes, a journey of a thousand miles begins with a single step, and these basic businesses are often not completely understood in books, so basic practice is particularly important. If I combine what I learned in college with more practice,