It's no use calling 10000 to complain about Shantou telecom service.

Complaint supervision of telecom headquarters: 400-88 1-0000

General manager's supervision hotline: 020-38611108.

Guangdong service supervision hotline: 400-896-03 15.

Shantou general manager's supervision hotline: 0754-8883 1000 (service time: Monday to Friday: 8: 30 am-12: 00 pm:14: 00 pm).

The workers employed by the outsourcing company for customer service number 10000 are not telecom employees at all, but the customer service is a scapegoat. Telecom paid a third-party company to hire a scolded worker, which made the customer service rich. If you call 10000, there is no way for them to accept the complaint directly. This is just a process. If you want to complain, you must call the hotline above. If not, call the hotline below.

Hotline of Telecom User Complaint Acceptance Center of Ministry of Industry and Information Technology: 0 10- 12300

Consumer Association Hotline: 12 135

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