Hello, if you are a credit card of our bank, when the amount deposited in the credit card exceeds all the debts under the account, the extra money is called "overpayment" and will be automatically deducted from the credit card consumption.

Cardholders can also call our credit card service hotline and collect the overpayment by transferring the money to the debit card in their own name. The account name and ID number of the debit card used must be the same as the account name and ID number of the credit card, and only China Merchants Bank Card is accepted for the overpayment of USD.

Retrieving routes:

Call the credit card service hotline to verify your identity, and then press 9 to transfer to the customer service specialist.

Handling fee for recovering the overpayment: 0.5% of the recovered amount, with the lowest 5 yuan RMB or USD 65,438+0 and the highest 50 yuan RMB or USD 65,438+00.

Note: If the overpaid part is withdrawn through the cash advance channel, the cash advance fee will be charged.

If in doubt, please add enterprise QQ customer service 4008205555 or WeChat to WeChat official account "China Merchants Bank Credit Card Center" for detailed consultation.