In case of ATM card swallowing, please stay where you are and call the issuing bank for help, or call China UnionPay customer service hotline 955 16 for consultation. At the same time, the cardholder should keep the receipt of the card swallowing, bring his valid personal certificate and other materials that can prove that he is a cardholder to the ATM banking outlet (the contact number is usually printed on the ATM) within 3 working days after swallowing the card, and remember to change the card password after retrieving the card.

When you can't get the swallowed card due to reasons such as exceeding the time limit for card collection, you must consult the issuing bank and go through the relevant procedures. For overdue unclaimed bank cards, the accepting bank will no longer send the swallowed cards back to the issuing bank, but will directly cut corners and destroy them.