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Ping An Bank's credit card has been returned. Why is the available amount lower than the repayment amount?
1. Your credit card may exceed the limit, so the available limit will become negative. When repaying, the excess consumption will be offset to restore the normal available quota. For example, the decline of the quota, the invalidation of the temporary quota, and the credit card exceeding the quota will all have an impact.

2. You can log in to Ping An Pocket Bank APP- Credit Card-My Limit/My Bill to check whether your credit card limit has changed and the transaction details. If you have any questions, you can click on the link below and select the online customer service icon-credit card in the upper right corner of the homepage for consultation.

/branch/mkt/bankonline/dist/onlinebankless.html # Response time: June 2020-15. Please refer to the latest business changes announced by Ping An Bank in official website.

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