Rural Commercial Bank Work Summary Report 1

Looking back on the six months since I joined CCB, there are many things worth recalling and pondering. From the ignorance of the "provincial bank's 20-year training for new college students entering the industry", to the cautious and careful following on the first day when the Fugu branch's business office officially launched the counter, to now being able to operate it skillfully. Along the way, I have always maintained a good working condition and have strict requirements on myself as a qualified CCB employee. Based on my own job and studying business skills carefully, I hope I can integrate into this position faster. As a newly graduated college student, after several years of studying professional knowledge, I have developed little contact with practical things, and I have no understanding of many practical application issues. Under the guidance and leadership of the online store manager and supervisor as well as all colleagues in the business office, I gradually learned financial banking knowledge and over-the-counter cash business, and now I have started to learn the position of personal business consultant. I take every aspect and step of my work seriously, improve myself step by step, and perfect myself so that I can be qualified for this position in terms of business skills and personal qualities. The study and work situation of this year is summarized as follows:

1. Moral quality and professional ethics.

As a bank teller, you deal with money every day, so you have higher requirements for employees' moral character and professional ethics. We need to have enough self-control, be able to abide by the law, be loyal to our duties, be honest and honest, and abide by professional ethics and social ethics. Therefore, I am very familiar with my business knowledge and work ability in this area. In the current job, I can continue to learn and accumulate experience, and I have high requirements, and I will never do anything that violates the requirements of the employee code.

2. Business knowledge and work ability.

In my current job, I continue to learn business knowledge from old employees and accumulate experience. Through my own efforts, I have a certain working ability and can calmly receive customers and deal with the problems on the counter. General business. In terms of business skills, organizational management, comprehensive analysis ability, coordination ability, written and language expression ability, etc., they have been greatly improved. Because I know that only by strengthening our business skills can we be more comfortable at work and better provide our customers with convenient, fast and accurate services. At work, I am loyal to my duties and do my best. Banking belongs to the service industry. My work requires me to face many customers every day. For this reason, I often remind myself that "treating others well means treating yourself well." At work, I still insisted on providing "service with a smile" and patiently and meticulously answered customers' questions. When I encountered an unreasonable customer, I also tried to tolerate and understand him, and finally gained the customer's understanding and respect. I always aim at "customer satisfaction, business development", provide good service, and establish a good window image of dedicated service. I will be greeted when I come, answered when I ask, and greeted when I go, so that every customer will be happy and satisfied. And return.

3. Work attitude and diligence.

Love your own job, be able to treat every work task correctly and seriously, flexibly reflect financial policies and spirit in your work, be proactive at work, and be able to actively participate in the unit Organize various business trainings, carefully abide by the rules and regulations of the district branch, ensure attendance, and use working time effectively.

4. Quantity, quality, efficiency and contribution of work.

Able to complete the assigned work tasks in a timely manner and achieve the expected results. In the savings work, I can complete the various work tasks assigned by the line with high quality and quantity, and at the same time learn at work. I have gained a lot of knowledge and trained myself. After half a year of unremitting efforts, my work level has made great progress and I have made more contributions to CCB.

5. Shortcomings in work and future plans.

The main reason is that business learning is not enough. Times are changing, the environment is changing, and the work of banks is changing all the time. New things appear and new situations happen every day. In the face of severe challenges, there is still a lack of learning ability. A sense of urgency and awareness. In addition, the establishment of Wuhan Rural Commercial Bank is imminent, which has put forward new and higher requirements for our front-line members. Therefore, we must learn new business, master new theories, adapt to new requirements, constantly improve our ability to perform our duties, and cultivate ourselves into New talents with comprehensive business are what I strive for.

In short, I feel that I have made considerable progress in the past six months, but shortcomings still exist. There are certain deficiencies in the handling and operation of some details. I will polish it in my future work and study. Train yourself, improve yourself with the guidance and help of leaders and colleagues, carry forward your strengths and make up for your shortcomings. After becoming a full-time employee, I formulated my new goals, faced new challenges with a full spirit, learned from advanced people, learned from colleagues, learned from each other, made progress together, and worked hard for the future of CCB.

Rural Commercial Bank Work Summary Report 2

In 20--20, under the leadership of the president’s office and with the help and cooperation of various departments, all employees of our branch carefully studied and implemented and implement various rules and regulations. Focusing on the "------" proposed by the city branch, focusing on service work, combined with the actual work of the branch, give full play to the service window image of the branch, do a good job in the accounting settlement business of the whole bank, and contribute to our bank Work hard throughout the year.

1. Do a good job in daily service settlement work

As a branch office, it is a large comprehensive outlet, which is both an external service window and the business processing center of the whole bank. We believe that the most important thing is to do a good job in daily business processing, do a good job in service externally, and do a good job in settlement work internally.

1. Before and after the holidays, a large amount of cash is put in and withdrawn. Before the Spring Festival, in order to meet customers’ needs for cash, we withdrew 2 funds of 150 million from the People’s Bank of China. 65 million cash was withdrawn.

2. We will provide maximum cooperation in terms of personnel and business for the school fees collected twice a year, promptly count the collected cash and store it in the warehouse, and promptly issue administrative fee invoices and return them to the school. Transfer funds to the finance in a timely manner.

3. Do a good job in the safety and security of salespersons, warehouse staff and outlets during the Spring Festival and May 1st. Considering that the number of branch offices is smaller than before, all outlets will be notified of the requirements before the festival. Ensure the standard quality of banknotes entering the warehouse to speed up the return of funds and reduce inventory.

4. Participate in the ticket sales and collection work of large-scale concerts, and arrange various related tasks to ensure the safety of funds and personnel during this period.

5. In the first half of the year, coordinate the three departments to install online banking, and conduct business and computer knowledge training for relevant enterprises, and strive to reduce the occurrence of sleepers. In the second half of the year, in order to better develop e-banking business, with the concern of the president's office, the branch office and the corporate business department will be responsible for the installation services of e-banking. In addition to installation and business knowledge promotion, we will do a better job in e-banking In the business implementation work, there have been no errors such as duplication, wrong or omission in the past year.

6. Do a good job in the preliminary testing and production of NOVA1.2, 1.3 and 1.4 versions.

7. Cooperate with the -- branch to receive and count the company's house sales proceeds.

8. Do a good job in clearing and carrying forward local and foreign currency accounts. We completed the collection of accounts in November. At the same time, we successfully completed information verification and error correction with the State Administration of Foreign Exchange at the end of December.

9. Adjust the account information of Telecom, China National Petroleum Corporation, and Petroleum Company (adjusted to group accounts).

10. At the invitation of the Telecommunications Bureau, --- conducted counterfeit currency training for all cashiers under the jurisdiction of the Telecommunications Bureau.

11. The agency business processing was transferred from the personal business department to the branch offices, and the salary payment business of all savings outlets in the bank was centralized to increase the speed of salary payment and meet customer requirements.

The securitization of non-performing assets was completed in December and July, and the total amount of accounts was determined. At the same time, these accounts were also closed.

In 13. July, the daytime warehouse guard duty will be cancelled, and will be handed over by the warehouse management personnel of the branch office. At the same time, the business personnel will be transferred from the branch office to the management of the business support department.

14. Bank acceptance bill deposits and entrusted loans were successfully transferred on August 23, and the management and control of margins and entrusted loans were strengthened.

15. The replacement and cleaning of 676 payment ciphers have been completed with the joint efforts of various departments.

2. Improve service quality and ensure the smooth development of all businesses

The branch office has concentrated the backend of the entire bank’s accounting business. Compared with all other outlets, it has a higher level of business and business. The requirements for scope and service methods are higher, and business level and service skills are interdependent. Only by improving business processing capabilities can we serve customers well

1. We use regular meetings every Tuesday to conduct service reviews , point out the deficiencies of employees in counter service, and reward and punish employees according to their performance in counter service to improve the overall service level.

2. Conduct business training after the service review, especially training for new businesses. This year’s business updates are faster than in previous years, such as the management of bank acceptance bill deposits, the business processing procedures of bank acceptance bills, The processing of entrusted loans, the upgrade of NOVA 1.3 and 1.4, and the most important account collection this year require every employee to understand and handle it in a timely manner, so as to better serve customers and improve service with a high professional level. level.

3. In response to the local tax bureau’s tax exemption form and the resumption of tax deduction procedures for other banks, with the repeated efforts of the president’s office, the science and technology department of the city branch solved the procedural problems for our bank. Currently, this The work was carried out smoothly and met the local tax bureau's service requirements for our bank.

4. The cash box of the TM machine is installed by each branch by itself, saving half of the labor force for the branch. Because the pressure on the counter of the branch increased significantly after the merger, we took advantage of this Changes in ATM management methods have improved counter pressure. At the same time, the agency business has been concentrated in two windows, and a "VIP customer priority processing" window has been set up to divert customers and change the situation of various customers. The mid-quarter deposit task has developed rapidly.

5. Since November, under the arrangement of the president’s office, we have held a morning meeting system every day to summarize the work of the branch office the previous day, the work arrangements for the day, or convey important meeting information etc., and emphasize the implementation of the teller system.

6. After several months of hard work, we have completed the work of entrusting charges from the Telecommunications Bureau, Power Supply Bureau, and Social Security Fund through the electronic exchange system. In the early stage, we spent a lot of manpower and time to check with various commercial banks. The account information ensures the security and accuracy of real-time deductions, which has been recognized by the telecommunications and power supply departments.

7. Starting from November 12, customers’ electricity bill payment will be jointly handled by ICBC, Agricultural Bank of China and China Construction Bank. From the business contact with the power supply bureau, program reform to the final development of personal and corporate business, it will be divided into The company has put a lot of thought into it and is working hard with the power supply department. The work is currently being carried out smoothly.

8. In order to strengthen bank-enterprise reconciliation and reduce risks, the bank-enterprise face-to-face reconciliation work will begin in October and the branch offices will centrally handle the verification results. In November, we will combine the accounting collection work Features: Adjust teller positions, set up bank-enterprise reconciliation posts and provide door-to-door installation of e-banking, and strive to provide good customer service.

3. Cooperate with the service work and trade union work in the industry

1. Timely resolve the requirements put forward by various departments, such as the Accounting and Settlement Department, the Corporate Business Department, and the Business Development Department . If the personal business department requires cooperation in business or needs to work overtime, we will promptly arrange personnel to solve the problem. For example, in the school's collection work, because 4 people from the branch participated in the ninth technical competition, the staff was already tight, but we tried our best to arrange door-to-door collection personnel, and at the same time arranged employees to work overtime to complete all cash counting and student invoice issuance and printing. Work.

2. The branch office has many types of business and is relatively busy. In addition, tellers usually pay more attention to business skills training. The branch office has trained many technical experts. In this technical competition, the branch office sent Four contestants participated in the competition and achieved impressive results. Three - -, - -, and - - were selected to represent the city branch in the provincial branch competition. Among them - - participated in the national competition and achieved good results. Their achievements are due to the hard work and efforts of the entire branch staff.

4. Make arrangements as early as possible to successfully complete the year-end final accounts

What is different this year from previous years is that the whole bank has one account, with branches as accounting outlets, and accounts collected and disbursed at branch offices. , this year-end final account has put forward higher requirements for us.

1. Arrange as early as possible, assign responsibilities to each person, make a detailed list of things to be done at the end of the year, and set a timetable for completion of the work.

2. Verify the accounts to be cleared. This year, *** accounts that have not been moved for a long time will be cleared, with a total amount of RMB, and loan accounts that have withdrawn will be cleared.

3. Check the use of accounting subjects, especially some accounting subjects and special accounts that have been added and changed this year. If any errors or improper use are found, make adjustments as required in a timely manner.

4. Before the final accounts, conduct a detailed inspection of the management of various accounting elements such as business seals, secret deposits, blank important vouchers, authority cards, payment ciphers, etc., and check whether there are any outstanding or long-term Unused seal.

5. Comprehensively verify all advances, physical objects and inventory to ensure that accounts, account cards, account facts, account discounts, account statements, account receipts, and internal and external accounts are consistent

5. Strengthen the implementation of the system and prevent risks

1. Timely organize the teller team leaders to study the new regulations issued by the city branch, and promptly convey them to each teller to report any deficiencies in the work to the accounting and settlement department in a timely manner Provide guidance and strive to do a good job.

2. Inspect business premises regularly and irregularly, promptly raise any violations found that violate the system and urge rectification, and strictly implement the system.

3. Because there are many people coming in and out of the branch and the stability coefficient is low, we do not dare to take errors lightly in business processing. Every time we find an error, we discuss the possibility of the error with the error teller and point out Give criticism if necessary and strive to reduce the occurrence of errors.

Over the past year, there have been many deficiencies in the branch offices. In particular, we have not strengthened enough in the implementation of the system. At the same time, the quality of employees still has not reached the ability to adapt to the bank's high-intensity business risks. Therefore, in 20-20, we will mainly focus on the implementation of the system and improving the quality of employees to improve the work level of branch offices.

1. Implement the system more strictly, but also provide better service for business development.

2. Continue to strengthen business training and conduct job rotation more securely to improve the business quality of our bank.

3. Increase the intensity of error assessment and supervision to reduce the error rate.

Rural Commercial Bank Work Summary Report 3

In the blink of an eye, it has been nine months since I entered Bank of Communications. Nine months is neither long nor short. Time has given me a deeper understanding of Bank of Communications. Through my own study and the education and help of my leadership colleagues, I have not only improved my business skills, but also become more qualified for the positions I have held and am currently holding. As 2020 is approaching, looking back on the past, I have gained a lot. Here I will summarize my study and work in these 9 months:

1. Work attitude

Since I joined the bank, I have been strict in all aspects. Demand yourself and work hard to improve yourself so that you can adapt to the working environment of the bank more quickly. Through study, I gradually mastered various business operation procedures of the bank, had the courage to think and find problems, and humbly asked seniors for advice on issues I did not understand, learning from their advanced experience and knowledge, and improving my own quality. The tasks assigned by the leaders are always put first, such as issuing cards when going out, making full use of social relations, and doing their best to make due contributions to completing the industry's targets. In addition, I also actively participate in various activities, learning and collective projects organized within the industry and department, striving to achieve an overall improvement in business quality and interpersonal relationships.

2. Business and service aspects

During the 9 months in the bank, I have been interning in the branch business office, and learned about public and private business, and fully I felt the complexity and diversity of the business office and learned a lot of business operation knowledge from it. After 9 months of hard work, under the leadership of my master and the help of my colleagues, I learned how to deposit and withdraw RMB, open a personal settlement account, report loss and stop payment, exchange within the city, wire and letter remittance, and remit foreign currency inward and outward. Personal finance business, credit card business and travel business knowledge, etc. My exposure to business also made me discover the high risk and importance of banking work. I fully realize that the most important thing in bank work is to be careful. Every element on the document plays a vital role in a business. Any negligence may bring irreparable losses to the customer, damage the Bank of Communications' image in the eyes of the customer, and also bring consequences to itself. Incalculable consequences.

In addition, in the process of handling business, I also discovered my own shortcomings. Business skills have always been a problem for me. Through my own operations, I also discovered that the lagging skills will not only reduce the speed of handling business to a certain extent, but also Increase business risk. The internship in the sales office laid a solid foundation for my better work in the future. The bank belongs to the service industry, and the front desk job requires me to face various customers every day. This is more fully reflected in the business office with more diversified business types. For this reason, I often remind myself that "treating others well is to treat others well." "Myself", insist on greeting every customer cordially, and when the customer completes the business and leaves, I never forget to say to him, "Pack your things, please go slowly." When I was working as a lobby manager, I observed most of our customers and found that most of them still trusted Bank of Communications, but occasionally they might feel bad because of problems of one kind or another, but these excellent customers supported our development. Fundamentally, one negligence may cause us to lose them forever. I am also helping them with the greatest patience and enthusiasm to solve their problems, so that the bank and customers can understand each other, and finally let them leave with satisfaction. It has always been my goal to serve every customer with the highest service quality to the best of my ability.

3. Marketing

Marketing is a very important part of bank work. During these 9 months of study, I could only follow the account manager from the beginning. Look, I gradually got to the point where I can carry out marketing activities independently. When working at the counter, we take advantage of the small number of people to seize every qualified customer for marketing on credit cards and wealth management cards. In the process of issuing cards abroad, I use different methods to market to different customers. Occasionally, I try to gain the trust of others when I go to the company to apply for cards. In order not to waste rare high-quality customers and opportunities, I insist on marketing until the end. I came back speechless. When issuing cards abroad, I also learned to pay attention to the other party's wallet. If I find that a customer has a Bank of Communications debit card, I will proactively ask the customer whether he has a savings program with the Bank of Communications, tell him the upgrade conditions of the wealth management card and the corresponding discounts and conveniences, and recommend them. Come to the business office to apply. Although there are only a few, a small number of financial management customers have also been discovered.

IV.--Year Goals

Facing the new year ahead, I have set new goals for myself, which is to intensify my study, better enrich myself, and Full of energy to meet the challenges of new work. In the face of severe challenges, strengthen the sense of urgency and consciousness in learning. There will be more opportunities and competition waiting for me in the future, and I am secretly encouraging myself. To stand firm in the competition. I will also learn from my seniors and other comrades, learn from each other's strengths, exchange good work and experience with each other, make progress together, and achieve better work results.

20-20 is full of opportunities and challenges for me. I will do every job in a down-to-earth manner. I firmly believe that I can complete the tasks assigned by the leadership and complete the tasks in the industry. various indicators. Strive to be the best!

Rural Commercial Bank Work Summary Report 4

In ----, I walked into ---- with the yearning and pursuit of the financial career. Branch, where I will release the energy of youth and ignite my career dreams. Time flies, it has been a year since I came to the branch. In this short year, my life has experienced tremendous changes, and I have gradually matured in terms of work, study, and thinking.

In the -- branch, I work as a teller, the most ordinary job. Some people may say that an ordinary teller can't have a career. No, he can also have a brilliant career on the counter. Excellence starts from the ordinary, perfection starts from seriousness. I love this job and regard it as a starting point for my career. As an ABC employee, especially a front-line employee, I deeply feel the heavy responsibility I shoulder. The counter service is a civilized window that displays the good services of the Agricultural Bank of China system. Therefore, I serve with full enthusiasm, heart and sincerity every day, and win the trust of customers with my positive work attitude.

Yes, among the employees of Agricultural Bank of China, tellers are the group that directly faces customers. The counter is the window that displays the image of Agricultural Bank of China. The daily work of tellers may be busy and monotonous. However, when facing all kinds of customers, Tellers must be skilled in operation and serve enthusiastically. Day after day, they must provide every detail of thoughtful service so that customers can truly appreciate the sincerity of ABC people and feel the warmth of doing business at ABC. This kind of work is extraordinary. I am proud of myself. I am proud of my position! To this end, I ask myself to: first, master strong business skills and never relax in business learning; second, maintain good professional ethics and abide by national laws and regulations; third, cultivate harmonious interpersonal relationships , live in harmony with colleagues; the fourth is to have a clear understanding of yourself, not to be arrogant in victory, and not to be discouraged in defeat.

Since I started working, I have based myself on my position, worked hard, worked hard to learn business knowledge, and consulted experienced colleagues. Only in this way can I truly achieve results that can withstand the test of time. Little things made me deeply realize that as a front-line employee, he is destined to be ordinary, because he cannot block the muzzle of the gun with his blood and blow up the bunker like a soldier charging into the battle, leaving a heroic reputation for the world to spread. You can't even sow in winter and harvest in summer like farmers do, sowing in summer and harvesting in autumn, there is always a fixed harvest. Some of them just repeat boring operations and complicated tasks such as deposits, withdrawals, account entry, collection and release, marketing and maintenance, and welcome and delivery day after day and year after year. In this ordinary position, I deeply realize that greatness lies in the ordinary. Ordinary people can also contribute, dedicate our enthusiasm, dedicate our sincerity, and dedicate our youth. Ordinary people can still create a wonderful sky. Without a foundation, there will be no tall buildings, and without the ordinary, there will be no greatness! The value of life can only be sublimated and perfected through ordinary dedication.

In the process of serving customers, I always insist on thinking about what customers want, being urgent about customer needs, eliminating customers' worries, and providing customers with comprehensive, thoughtful, convenient and efficient services. Achieve operational standards, service standards, polite language, and decent behavior, leaving a good impression on customers and winning their trust. When actually handling business, on the premise of ensuring compliance with our bank's rules and regulations, we must flexibly master marketing methods to provide customers with certain conveniences, and provide customers with personalized and fast services flexibly and appropriately.

Perfection comes from seriousness. On the basis of providing high-quality counter services, we try our best to provide customers with more thoughtful services. Because there are no picky customers, only imperfect services. In my daily work, I actively study new knowledge and new business, combine theory with practice, and master various service skills. I start from small things. When handling business, I try to be fast, accurate, and efficient, so that customers can wait less, run less, and ask less questions, and provide customers with timely, punctual, regular, and anytime services.

Youth is the most precious time in life because it is full of ambition and energy, because it dares to venture and do things, and it is full of vitality because it has too many dreams and hopes! But in my opinion, youth is precious It also includes unremitting pursuit and team integration, lofty moral cultivation, and strong will, but also to be able to endure the ordinary, be based on the ordinary, be indifferent to fame and fortune, and be brave in dedication!

Today, we are putting The burning youth is dedicated to the ordinary position of the Agricultural Bank of China. It is in this alternation of youth that the Agricultural Bank of China is developing step by step. Her clear growth rings will also be deeply imprinted with the imprint of our youth. Franklin has a famous saying: Push your career, don't let your career push you. Today I am here to promote my career, which stems from my pursuit of the value of life and my passion for financial career. Because I know that as a growing young man, only by organically combining personal ideals with the development of the agricultural and financial industry can we give full play to our work enthusiasm, initiative and creativity, and realize our own goals in the process of creating a better tomorrow for the Agricultural Bank of China. value of life.

Rural Commercial Bank Work Summary Report 5

During the more than three years of working at the Tianzhu County Branch of the Agricultural Bank of China, I have always maintained a good working condition and, as a qualified bank employee Strictly demand yourself according to the standards, outline the trajectory of life with ordinary life and ordinary work, and reap the joy of harvest.

1. Based on your own job, concentrate on studying business skills so that you can contribute silently in your ordinary position and shine a light and enthusiasm for the banking industry.

As a front-line employee of the Agricultural Bank of China, you must have excellent business skills so that you can be handy at work and better provide convenient, fast and accurate services to our customers. Aiming at customer satisfaction and business development, we should provide good service and establish a good window image of dedicated service. We should be greeted when coming, answered when asked, and greeted when leaving. We should make every customer happy and leave satisfied. As we all know, within the jurisdiction of the Tianzhu County branch, the Chengguan branch is a relatively busy point. The average business volume per person per day reaches more than 100 transactions. I have received between one and two hundred customers, especially a lot of small bills and broken coins. Therefore, such a working environment forces me to constantly remind myself to be serious and conscientious at work, and strictly follow the rules formulated by the head office and branches. system for actual operation. I have consistently demanded myself for more than three years. With my efforts, I have not had a single liability accident for more than three years.

2. While doing my own job well, I also use my experience at work to help other comrades.

Comrades, if you have any questions, just ask me and I will answer them carefully. When I have questions, I will ask other comrades for advice very humbly. When it comes to business skills, I have a requirement for myself: among three people, there must be a teacher from me, and we must do everything possible to learn what we don’t know. If you want to help others at work, you must improve your professional quality. Over the past three years, with the care and support of my superiors and the assistance of my colleagues, I have worked hard and successfully completed various tasks. Since 2020, he has won various awards from the Agricultural Bank of China's Gansu Provincial Branch, Wuwei City Sub-branch, and Tianzhu County Sub-branch 6 times.

3. Treat customers well and serve with a smile.

Looking back on my work over the past three years, I have a clear conscience. At work, I am loyal to my duties and do my best. The bank belongs to the service industry, and my work requires me to face many challenges every day. Customers, for this reason, I often remind myself that to be kind to others is to be kind to yourself. In the busy work, I still insist on doing good service with a smile, patiently and meticulously answer customers' questions, and when I encounter unreasonable customers, I also try to I tried to tolerate and understand him, and finally gained the understanding and respect of the customer.

Looking back at my own problems, I think: First, I didn’t study enough. At present, the new economy based on information technology is booming, new situations and new problems emerge one after another, and new knowledge and new science are constantly emerging. In the face of severe challenges, there is a lack of urgency and consciousness in learning. Theoretical foundation, professional knowledge, cultural level, working methods, etc. cannot adapt to new requirements. The second is that when the work is tiring, I have loose thoughts. This is a sign that my political quality is not high, and it is also a manifestation of the poor resolution of the world outlook, outlook on life, and values. In response to the above problems, the future efforts are as follows: First, strengthen theoretical study and further improve one's own quality. Change your work style, strive to overcome your negative emotions, improve work quality and efficiency, and actively cooperate with leaders and colleagues to do better work. In the new year, I should intensify my study, better enrich myself, and meet the challenges of the new era with a full spirit. Summarizing the past is to learn from past experiences and lessons and do a better job in the future. Leaders and colleagues are invited to criticize and correct any shortcomings and deficiencies in the work.

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