If it is a Peony Link card type, you need to bring your valid ID card and card to the ICBC outlet where the account is opened to cancel the account. If you have a peony credit card, credit card or international card, you can call 95588 to cancel your account.

Since August 20, 2007, our bank has opened the telephone banking credit card cancellation business.

Personal card customers of Peony Credit Card, Peony Credit Card, Peony International Debit Card and Peony International Credit Card can apply for account cancellation and card refund through telephone banking (95588). The criteria for telephone banking to accept the customer's application for account cancellation business are: the main account card customer applies, and after deducting the annual fees receivable from all the cards under his account, the account balance is zero or the customer explicitly gives up the remaining deposits in the account.

2. If your account is a small account, you can log in to personal online banking and select Customer Service-Account Cancellation. You can also go to our website and select Passbook Edition-Small Account Cancellation.

3. If online banking has multiple registration cards, online banking will not be cancelled after one registration card is cancelled. The methods to cancel online banking are as follows: please bring your valid ID card to the counter of the local branch that provides online banking services to cancel online banking; Or, after logging in to personal online banking, you can go through Customer Service->; Self-service cancellation with online banking cancellation function. If it is a certificate media customer, the U shield or password card will be cancelled at the same time after cancellation. If you need to use it, you need to bring your valid ID card, registration card and U shield to the local outlets to add U shield business or apply for password card.

In addition, if you need to cancel off-site online banking, please bring your valid ID card to the local designated outlets. Please consult the local 95588 for specific network information and whether it can be handled.

After the original online banking is successfully cancelled, you can re-register online banking with a new card.

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