If China Everbright Bank doesn't have a face-to-face interview, you can try another one and bring all your own information:

Preparation materials before bank face-to-face signing:

1, ID card, household registration book (including household registration book home page or collective account home page, household registration book home page, book borrowing page and change page), marriage certificate (divorce certificate, divorce agreement or court judgment), temporary residence permit (expired or about to expire, which needs to be replaced), income certificate, bank account, business license, education certificate and copy of passbook;

2. Seller: ID card, household registration book (including household registration book or collective registration book, household registration book, borrower's page and change page), marriage certificate (divorce certificate, divorce agreement or court judgment, there must be a clear division of real estate, otherwise a notarial certificate of real estate division is required), copy of passbook, online signing contract, evaluation report and real estate book;

3. Special materials include:

(1) Seller's divorce: deed tax ticket, divorce agreement or court judgment;

(2) Improved housing: pre-sale contract of commercial housing, online signing contract, loan contract and title certificate (maximum 5 persons);

(3) Widowhood of the seller: the death certificate must be accompanied by relevant certificates with clear property ownership, such as inheritance or notarization of wills;

(4) Purchase of housing with standard price and preferential price: proof of giving up the preemptive right (issued by the competent unit);

(5) Foreigners are required to provide local tax payment certificate or social insurance payment certificate 1 year or more.