It is best to go to the nearest Agricultural Bank of China business office for consultation. If you really can’t get away or can’t find the business office, you should call the exclusive number of Agricultural Bank of China for consultation.

When the credit card is being used for transactions, it is displayed that there is an abnormality in the credit card transaction and our bank has restricted the transaction, indicating that the user's credit card may be subject to risk control and therefore cannot be used normally. At this time, the user needs to contact the customer service hotline of the card-issuing bank and ask the manual customer service to check the reason why the credit card cannot be used for transactions, and then solve the problem according to the customer service guidance. If the credit card is cashed out or overdue, causing the card to be risk-controlled, manual customer service will not be able to help the user resolve the abnormal state. In this case, the system will need to wait for the card to be restored.

For specific suggestions, you can call the bank's customer service hotline to confirm. Sometimes the transaction frequency is too high, the transaction exceeds the merchant's limit, etc., which may result in the inability to trade. According to the description of the problem, it seems that the cardholder encountered a risk problem during the use of the credit card, which caused the bank to monitor his consumption.

1. If the credit card prompts for anomalies during consumption and the transaction is restricted, it is likely to be due to the following reasons:

1. The merchant where the customer purchases is attracted by the bank Blacklisted, the POS machine used to swipe cards is irregular, and code hopping occurs.

2. The bank suspects that the transaction was not performed by the cardholder himself, and there is a risk of fraud.

3. The customer performs a large amount of operations, or always swipes the card during non-merchant regular business hours such as midnight or early morning, or often swipes the card at the same merchant or the same POS machine. The bank suspected of cashing out.

4. The previous repayment was overdue, which caused the account risk to increase and was frozen by the bank.

5. If you enter your transaction password incorrectly continuously, your card will be temporarily locked by the issuing bank. If it is the first reason, it may be okay for the customer to switch to another merchant. If it is the second or third reason, the customer must confirm his or her identity to the bank and provide recent card transaction details. After the bank reviews and finds that there is no problem, the risk control should be lifted. If it is the fourth reason, you may not be able to use the card in the short term. You can only pay off the balance quickly and build up your credit. If it is the fifth reason, just go to the bank to unlock and reset the password.

2. After credit card transactions are restricted, the cardholder can solve the problem according to the reason for the restriction. The reasons and solutions for the restriction are:

1. Cashing out is suspected. If your credit card is restricted by the bank on suspicion of cashing out, the cardholder can provide relevant consumption vouchers to the bank and then apply to lift the restriction;

2. The consumption limit has been exceeded. If the cardholder has set a transaction limit before, it may be that the limit has been reached, so the transaction is restricted. The cardholder can increase the limit further;

3. The limit is not enough. If the cardholder's current transaction amount exceeds the credit card's available limit, the transaction will not be successful.