That is, I authenticate my real name in my friend certificate. You need to certify sesame credit, but when I certified, I said that my information did not match the sesame credit information. What happened? If the information does not match, it is recommended to verify whether there is any error in filling in the information first.

1. Confirm that the name and ID number have not changed. If there is any change, you need to modify it on Alipay app first.

2. If the information has not changed, contact Sesame Credit Customer Service Tel: 057 188 158055, service time: 9:00- 18:00 for verification.