1. The credit card refund arrival time is related to the refund method adopted by the merchant. For details, you need to consult the merchant or the acquiring bank. Our bank will generally send you a text message to notify you of the return payment, so please check it carefully; Later, you can also log in to Ping An Pocket Bank APP-Credit Card-My Bill to check the details;

2. The timeliness of credit card refunds mainly depends on the merchant's return operation method:

① . For same-day transactions, the merchant can receive the payment immediately after canceling the transaction;

②. From the next day of consumption, when the customer completes the return procedure:

If the merchant uses online returns, Generally, it takes 3-5 working days to be credited into the account;

If the merchant uses manual (offline) returns, it may take about 15 working days.

Note: If the other party confirms that the return money has been transferred out, our bank will generally credit it to the account in 1-2 days.

Response time: 2020-07-23. For the latest business changes, please refer to the official website of Ping An Bank.

[Ping An Car Owner Loan] You can get a loan with a car, up to 500,000

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