Why didn't China Construction Bank exchange credit card points?

System failure.

The credit card points of China Construction Bank are not redeemed, which may be the cause of temporary system failure, so you can exit and log in again.

CCB integral mall Exchange can be exchanged through CCB integral mall website, and the items to be exchanged can be selected. First, open China Construction Bank, search for points redemption in the search bar, then find integral mall and click Enter. Finally, select the products to be redeemed on the redemption page and submit the order.

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