If necessary, how to report loss and reissue:
1. Call the 24-hour customer service hotline to report loss.
2. Report the loss through the outlet.
3. Online banking registered customers can log in to online banking to report loss.
4. Registered users of mobile banking can log in to the credit card business area through the mobile client to report losses.
Once the loss report business is confirmed, it will take effect immediately and cannot be revoked. To report a loss, you need to pay a loss reporting fee of 50 yuan from your personal account. The bank will bear the economic losses caused by the card being used fraudulently after the loss report takes effect, and will mail a new replacement card to the individual in a timely manner.