1. Call the customer service phone of Bank of Communications: You can call the customer service phone of Bank of Communications, explain the situation to the customer service staff, and make a complaint after switching to manual service. Can provide detailed problem description and relevant evidence, such as transaction records, SMS notifications, etc. , so that banks can understand the situation and deal with it.
2. Login to Bank of Communications official website: Find the option of "Contact Customer Service" on the homepage of Bank of Communications official website, click Enter, select "My Complaint", and fill in relevant information as prompted to make a complaint. In the content of the complaint, clearly state the problem and provide necessary evidence support.
3. Go to the Bank of Communications outlets: You can go to the Bank of Communications outlets in person, and directly report problems and make complaints to the lobby manager or teller. You can explain the problem in detail at the scene and provide relevant evidence to support the complaint.