ICBC credit card reissue process:
1. If your credit card is lost or damaged, please call the ICBC customer service hotline (95588)/VIP hotline (400-66-95588) immediately ) or report the loss through the business outlets. Of course, the "Card Management → Card Loss Report" of ICBC's online banking and mobile banking can also easily report the loss.
2. If your card can no longer be used due to damage, breakage, degaussing of the magnetic strip or incorrect signature, etc., you can call the ICBC credit card customer service hotline to apply for a new card. The bank will issue a card issuance notice within 7 days after receiving the reissue application. If you go to the account opening counter, you need to bring your ID card. You cannot get the bank card immediately, it will take 7-15 days. In terms of fees, the general chip card is 20 yuan/card - 40 yuan/card, the Peony smart card electronic wallet card can be renewed for 25 yuan/card, and the Peony smart card electronic wallet card cannot be renewed for 15 yuan/card. It should be noted that after you obtain a new bank card, please destroy the old card completely in time to avoid financial losses.
3. If your bank card is damaged and you want to cancel it directly, you can apply for card cancellation through the customer service phone. If you made a deposit transaction within 30 days from the time of account cancellation to the official account cancellation settlement, you need to go to the business outlet in the card-issuing area to handle the account cancellation settlement with the valid ID document you used when applying for the card. Call customer service to apply for cancellation. After deducting the annual fees receivable from all cards under the account, the account balance must be zero or the customer has explicitly given up the remaining balance in the account. Only then can the customer service call be used to apply for card cancellation. Otherwise, you can only bring your valid ID card. Bank branch cancellation.