What you want to ask is what should I do if CCB cannot see the credit card pre-approval page? The solution is as follows:

1. In the menu of mobile banking, find and click "Help and Feedback" or "Customer Service and Help".

2. In the pop-up menu, select "Online Customer Service" or "Online Consultation".

3. Enter the "pre-approval amount" in the dialog box.

4. You can also contact CCB’s customer service hotline to obtain professional guidance.