You need to wait for the public security department to file an investigation, and issue a closing report to you after the investigation to prove that the funds belong to you! Then provide Alipay with ID card, account cancellation certificate and bank card transaction certificate, and let Alipay verify your documents and return the funds to your Alipay account! ! But I want to remind you that your Alipay needs real-name authentication to receive and use funds. Although the funds without authentication are in your Alipay account, they are still frozen and cannot be used! !