1. Operation category: branch retail work group, branch operation management group.

2. Business categories: branch institutional business group, branch international business group.

3. Online business categories: branch corporate business group, branch electronic banking group.

4. Service categories: security group, self-service equipment group, credit card group.

5. Group of people: channel service group, education and examination group, precious metal group.

6. Answer categories: external development team group, trade union activity group, business Q&A group.