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Why can't I get the credit card bill?
If you choose a paper bill, it may be caused by the following reasons:

The mailing address is inaccurate or incomplete. Please try to fill in the complete province, city, district, road or street name, building or community name, room floor and number.

If the postal code information is inaccurate or is a general postal code, you can query the postal code information of the mailing address through the post office;

Sending and receiving problems, some properties have missed or delayed sending, you can send and receive letters regularly. You can call the customer service hotline to check the bill, or log on to the credit card website to check the bill information through credit card online banking.

If e-mail billing is selected, it may be caused by the following reasons:

The mailbox is blocked, so it is suggested to set the bank mail as a white list;

If the email address registered in the bank is wrong, you can call the customer service hotline at any time to confirm whether the email address is correct and reissue the bill;

Network problems. You can also log on to the bank's credit card website and check the billing information through credit card online banking.