1. This card has expired.
At present, except American Express card, all other cards of our bank are valid for 3 years. Under normal circumstances, the bank will automatically renew your card. If you don't use it for a long time, you won't renew your card. If you have a card, you can check whether the validity period has passed under the card number.
Will you pay by credit card or online? Is there a mistake? Further confirmation can be made by reporting an error, such as degaussing the card or entering an incorrect password. Or online payment limit.
3. Is there any unpaid amount for previous consumption? If you don't repay before the stipulated repayment date, the bank will freeze your card, which will make you unable to use it normally.
We can't make you any further inquiry for the time being. I suggest you log on to the credit card website/,click "Online Customer Service" on the right, follow the login prompts of "Cardholder", log on to the credit card online banking, and click "Online Customer Service" to contact us again for your detailed inquiry. At the same time, it is suggested that you can also call the customer service hotline 4008205555, enter your ID number or card number and inquiry password according to the voice prompt, and then select "9" to transfer the service to you, and check the specific reasons in detail.
If you have any other questions, I suggest you consult "Customer Service Online" /cmu/icslogin.aspx? from = B& amp； Logincmu=0. Thank you for your attention and support!