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2. After clicking Open, click My in the lower right corner.
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3. After entering the "My" page, click "My Customer Service" at the bottom.
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4. Enter the customer service dialogue and directly enter "Where is the negative record entry of Sesame Credit?" .
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5. The customer service staff will reply to a window "Go to Credit Guard" and click on it to complain about the negative record of Sesame Credit.
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