You can report the loss.

To ensure the safety of your account funds and prevent financial risks, it is recommended that you report the loss of your debit card through the following channels:

1. Please call the 95599 customer service hotline to verify the information and then report the loss.

2. If you have registered for personal online banking, please log in to the fashion version of online banking, click "Account-Bank Account-Debit Card", and click "Account Management--Account Loss Report" on the right.

3. If you are a registered customer of mobile banking, please log in to the mobile APP, click the gear icon in the upper right corner of the debit card page, and click "Account Management-Account Loss Report".

4. Please bring your identity document to any ABC branch to report the loss verbally.

5. Enter the card number and payment password through the self-service machine. Operation menu: Self-service terminal-Card/passbook loss report.

Log in to Agricultural Bank of China and click on the "Smart Customer Service" image below to view the detailed process

Extended information:

Bank card application and loss report

The process of applying for a credit card and a debit card is different.

When applying for a credit card, you need to bring your valid documents (ID card or copy of ID card), proof of residence, proof of unit income or proof of personal assets and other materials to the bank counter to go through the relevant procedures and fill in the application form. , the information filled in must be true.

After filling out the application form, it must be filed with the head office of the account opening bank. After the head office of the account opening bank reviews the application materials, it will take about 20 working days before the card can be issued to the customer.

Applying for a debit card is relatively simple. You only need to bring your valid documents, mainly your ID card, and fill out the application form at the account opening bank, and the card will be issued to the applicant at that time.

Reference materials:

Agricultural Bank of China 95599-Customer Service Center