First, turn on the phone function and dial ICBC customer service number 95588. After the connection, AI asks what service is needed, directly answers "manual service" and waits for the transfer.

If there is no transfer or waiting does not mean that you can enter the key mode, press 9 according to the voice prompt to enter the manual service.

After connecting, explain to the staff that the credit card needs to be cancelled. As usual, the staff will ask the reasons for canceling or retaining the use, emphasize the cancellation, and follow the instructions of the staff.