After the Bank of Communications loses its credit card, it should report the loss as soon as possible to avoid the credit card being occupied. The risk of misappropriation after the loss of credit card is borne by the bank, and the non-password consumption within 48 hours before the loss is reported is guaranteed according to the prescribed rules. You can directly call the 24-hour customer service hotline 400-800-9888 to handle the official loss reporting, and the loss reporting will take effect immediately.

Then go to any business hall to apply for a replacement. After the bank staff checks that the information is correct, the staff will make a new credit card. You need to apply for a new credit card after reporting the loss, and you need to pay 15 yuan/card for the new card. If it needs to be mailed, it needs to be paid to 20 yuan.