if you have successfully submitted your credit card APPlication, but you can't find this application by applying for the progress inquiry function through colorful life app, online banking and other channels, I suggest you call the customer service hotline at 46695566 and select the key to turn to manual service for inquiry.

if you haven't received the card for a long time, you are advised to call the customer service hotline 46695566 for enquiry.

the above contents are for your reference. please refer to the actual business regulations.

if you have any questions, please contact online customer service of Bank of China.

you are cordially invited to download and use China Bank Mobile Banking APP or BOC Cross-border GO APP to handle related business.