The ICBC credit card 5-star service means that when the star point value reaches 2000 ≤ star point value < 10,000, or you successfully apply for a wealth management gold card or a credit card gold card, you can enjoy the five-star service of ICBC. Serve.

When the star point value reaches: 2000 ≤ star point value < 10,000, or successfully applies for a financial gold card or credit card gold card, you can become a five-star customer.

Five-star customers can enjoy exclusive services and related business rate discounts provided by the ICBC VIP Financial Management Center, VIP service hotline, mobile/online banking and other channels.

The individual customer star rating is based on the user's comprehensive business volume at ICBC, including investment and financial management (including funds, financial products, treasury bonds, insurance, precious metals, etc.), deposits, remittances, loans, and credit cards. Businesses such as consumption and off-site deposits and withdrawals can accumulate star points based on business volume and receive star ratings. The star points earned by each business can be accumulated, and ICBC will rate customers based on their total star points.

Extended information

Industrial and Commercial Bank of China provides customers with different star ratings with an exclusive series of services in terms of handling fee discounts, VIP channels, etc. (available to some customers, please consult the local ICBC for details business outlets). The higher the star rating, the more rewards you can enjoy such as discounts and value-added services.

1. Exclusive fee discounts. When you handle business through our bank's online banking, mobile banking, and self-service equipment, you can further enjoy channel discounts for online banking, mobile banking, and self-service equipment on the basis of star discounts.

2. Exclusive VIP channel. You can not only enjoy a series of priority services at our domestic business outlets, but also use the 400 VIP service hotline.

Industrial and Commercial Bank of China China Website - Customer Service - Five-Star Service Introduction

Industrial and Commercial Bank of China China Website - Personal Finance - Business Introduction