Report loss of Great Wall Hutong credit card and Hutong debit card:

1. Report loss of Great Wall Hutong card: If your Great Wall Hutong card is damaged, lost or stolen, etc. , you can quickly handle the loss reporting procedure and apply for the Great Wall Hutong Co-branded Card through Bank of China mobile banking, Colorful Life APP, "Bank of China Credit Card" WeChat official account, online banking or by calling the credit card customer service hotline 4006695566 and pressing the "#" key through the voice prompts Get a new card. You can resume using ETC 5 working days after receiving your new credit card and successfully opening and activating it. There is no need to go to Bank of China branches or ETC branches.

2. Report loss of Hutong debit card: If your Hutong debit card is damaged, lost or stolen and cannot be used, you can apply to the Shanghai Transportation Card Company for replacement or replacement. New card. You need to bring your ID card, driving license and copy, your vehicle and Great Wall Hutong credit card to the designated ETC outlet (Shanghai ETC service outlet address: No. 508 Wuzhong Road; office phone: 64692025) to apply for the new Class B charge card replacement card. If the Hutong debit card is damaged within the one-year warranty period, it can be replaced free of charge. In other cases, you need to bear the cost of repairing or replacing the card. The specific fees are subject to Shanghai ETC service outlets. You can call 64692025 for consultation.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.