The following are the measures for reporting loss and replacement of Agricultural Bank of China credit cards:

1. Reporting loss of Agricultural Bank of China credit cards

Domestic loss reporting:

If your If your credit card is lost or stolen, please call the 24-hour customer service hotline 40066-95599 to report the loss promptly. The loss report will take effect immediately after it is confirmed, and the loss report handling fee will be automatically deducted from your account. Agricultural Bank of China will bear the economic losses caused by the card being used fraudulently after you report the loss, and will mail a replacement card to you in a timely manner (after the loss report becomes effective) cannot be revoked).

Overseas loss report:

Call the overseas emergency support service hotline of MasterCard or VISA international organization (select the one that is the same as the international organization logo affixed to your credit card, the same below) to apply If you report a loss, the overseas emergency loss reporting fee will be automatically deducted from your account.

2. Agricultural Bank of China Credit Card Replacement

If your card is damaged, you can go to an Agricultural Bank of China business outlet with your valid ID or call the Agricultural Bank of China customer service 24-hour service hotline : 40066-95599 or 021-61195599 for card replacement service. When processing, the damaged card must be returned to Agricultural Bank of China. Agricultural Bank of China will mail or send the new card to you in time, and the card replacement fee will be automatically deducted from your account.

In short, if your card is lost, you can report the loss to the Agricultural Bank of China customer service, or you can go to the business office to report the loss. After reporting the loss, you can ask the bank to replace the card. Generally, the report of lost card replacement will be completed within 7 working days