This is illegal. According to the inquiry of China Travel Service. Com, when the loan is settled, the bank will take the initiative to contact the borrower to go through the formalities of understanding the suspension, without delay. The Everbright Bank in Zhifu District, Yantai, is in violation of the regulations for delaying the decompression after repaying the loan in advance. You can complain to the bank, or you can complain to the local bank or banking supervision institution.