1. outlet inquiry: bring your ID card to Ping An Bank Branch and print the bill at the counter for inquiry.
2. Online banking inquiry: log in to Ping An Bank, click account details, and inquire about the transaction records of unbilled and billed.
3. Telephone customer service inquiry: Call Ping An Bank's toll-free customer service telephone number 955 1 1, then press 10 to transfer to manual service, and then follow the voice prompts to inquire.