Report the loss of Bank of China personal online banking credit card:

On the Credit Card-Credit Information and Settings page, select the Bank of China credit card you want to report loss, and click "Report Loss/Replacement" in Account Basic Information-Card Status. Card" link, select the type of loss report (loss report/loss report and card replacement), select your authentication tool and click "Next". The page displays the Bank of China credit card loss report information. After passing the security authentication tool authentication, click "Confirm" and the page displays The credit card loss report was submitted successfully.

Warm reminder:

1. Reporting the loss of your Bank of China credit card in personal online banking is a formal loss report, and once the loss is reported, it cannot be lifted;

2. If you follow up Even if the Bank of China credit card is found, the Bank of China credit card that has been reported lost cannot be canceled in personal online banking. You need to call the Bank of China credit card customer service hotline 4006695566 for consultation;

3. The loss reporting fee incurred when reporting a loss will be directly deducted from your Bank of China credit card.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.