Advantages:

1. You can "shop around" at home, and ordering is not limited by time and place; Get a large amount of commodity information, and you can buy goods that are not available locally; Online payment is safer than traditional cash payment, which can avoid cash loss or robbery.

2. It is time-saving and labor-saving from ordering and buying goods to the door without visiting the site; On the whole, the price of online goods is better than that of similar goods in general shopping malls because it saves a series of expenses such as renting storefronts, recruiting employees and storing and keeping them.

Disadvantages:

1. Due to the imbalance of domestic laws and industrial structure in China, a large number of fake and shoddy products are flooded with online shopping.

2. You can't try it on.

3. Online payment is unsafe, and it may be peeped and the password stolen.

4. Honesty.

Online shopping also has its disadvantages:

1. Online fraud and false advertising. Online shopping can not see the entity, can not distinguish between true and false, only pictures, sometimes it is inevitable that good and evil people are mixed up. Nowadays, it is impossible to prevent false advertisements on the Internet. Consumers are attracted by some activities such as "winning prizes" and "discounts". Consumers only know each other through the information provided in the operator's website, but as for whether the information is true or not and who the other party is, they are simply not clear, so that consumers are deceived without knowing it.

2. Delayed delivery and difficulty in returning goods. Delayed delivery: Compared with physical stores, we can't truly realize "one hand pays, one hand delivers", and it is not uncommon to fail to receive the goods on time after payment, and sometimes the goods will not be received after payment. Difficulties in returning goods: Article 23 of the Consumer Law stipulates: "If an operator provides goods or services and undertakes warranty, replacement, refund or other responsibilities in accordance with state regulations or agreements with consumers, it shall perform them in accordance with state regulations or agreements, and shall not delay or refuse them without reason."

But it is not easy to return the goods bought online. Operators often find various reasons to refuse to return them. Sometimes even in the format contract, it is expressly stipulated that certain goods may not be returned. For the goods within the scope of return, it is impossible to return them according to the regulations of the operators. Take the "Leyou" shopping website as an example, there is such a clause in its quality assurance and return regulations: "The returned goods with incomplete outer packaging, incomplete accessories and materials, and incomplete gifts cannot be returned".

I question the above item: according to the superficial meaning of the words with emphasis, I can understand that as long as the package is opened, it cannot be returned, because as long as it is opened, the integrity of the package will be destroyed. Therefore, as long as there is this provision, consumers' right to return goods reasonably will be ineffective.

3. It is difficult to guarantee the right to know and privacy. Because the whole process is online trading, the buyer does not know the price, origin, producer, use, performance, specification, grade, main ingredients, production date, expiration date, inspection certificate, instruction manual, after-sales service, or the content, specification and cost of the service.

only through the "question-and-answer" between the two parties can the information be obtained. If the seller conceals or makes a false report, the buyer's right to know will be greatly reduced. Moreover, it is common for consumers' credit card accounts and passwords to be tampered with and stolen when paying online. At present, the "patronage" of hackers is an obstacle to the transaction between the two parties. If all these problems can't be solved in time and effectively, it will definitely restrict the further development of online shopping in the future.