Users can inquire through Bank of Communications official website, and click the buttons of "Network Inquiry"-"Credit Card"-"My Credit Card"-"Progress Inquiry" on the website in turn. Generally, the application progress can be inquired after 10 working days after the user application form is submitted.

2. Telephone inquiry.

Users can call the credit card customer service hotline of Bank of Communications, and according to the voice prompt, transfer to manual service for inquiry.

3. Counter-inquiry.

Users can carry their ID cards to the counters of any business outlets of Bank of Communications for inquiries.

4. Mobile banking inquiry.

Users can log in to mobile banking and click "Credit Card-Card Inquiry" in turn to inquire about the progress of applying for a credit card.