Dear customers, debit card cancellation requires the cardholder to provide his/her valid identity document and debit card, and can handle it at any outlet nationwide with the password.

If the card is lost, it is recommended that you report the loss verbally first, and then go to any branch nationwide with a valid ID to report the loss in writing, and use the password to cancel the account (written loss reporting can be done at a non-original store) Handled at the branch).

In addition, if your debit card account is in normal condition, you can also cancel the card through personal mobile banking. Please consult your local outlet for details.

Warm reminder:

1. If the debit card account is in normal condition but there are arrears (annual fee and small account management fee), no additional payment is required for cancellation. Arrears.

2. The debit card has not paid the production fee since it was opened. If you cancel the account, you need to pay the production fee (including the card opening fee when you cancel the account on the day of card opening).

3. The basic rules for canceling standard IC debit cards are the same as those for existing magnetic stripe debit cards. If a standard IC debit card is bound to a composite electronic cash card, the bound composite electronic cash card needs to be sold first, and then the standard IC debit card.

4. The debit card can be canceled on the day it is opened. If the debit card has been canceled, the remittance cannot be received.

5. When canceling the account by yourself or by entrusting others to cancel the account, the account cancellation methods such as cash account cancellation, transfer account cancellation, and transfer to coin wallet are supported. Among them, account transfer and account cancellation are supported across banks, without limiting personal accounts; when transferring digital currency wallets, only the digital currency wallets of the same customer are allowed to be transferred.

If you need to cancel your credit card account, after all the account debts are settled, you can do it in the following ways:

1. Call our credit card customer service hotline 4006695599 or use the dialog box Directly enter "manual";

2. Bring your valid ID and card to the business outlet.

For more consultation and services, you can follow our bank’s “Agricultural Bank of China Cloud Customer Service” WeChat official account for consultation and processing.

(Answer time: June 6, 2024. In case of business changes, please refer to the actual situation.)