The main object of door-to-door collection is the borrower himself, but many times it is difficult for the collector to find himself at home. At this time, the related person has become the main object of the door. Related party refers to a third person who has some connection with the borrower, mainly co-borrower or guarantor when the borrower handles business; Others include family, relatives, friends or colleagues.
The foreign visit of the household registration address depends on the actual situation. If the amount of foreign household registration account is extremely large, it will be submitted to the risk control department to arrange a special person to help remind you. Usually, you will choose to send a reminder letter to the foreign household registration address.
Call recording
The foreign interviewer with a recording pen will record all the voices of all the visitors during the operation, and will use the standard voice at the beginning of the recording before making formal contact with the borrower. "It's a certain time, a certain day, a certain month, and a certain minute. (Another person answers) Foreign interviewer B has started to interview the borrower's residence (unit) address abroad. Now it's time to record it ..."
If the borrower himself is found during the visit, the foreign interviewer will immediately identify himself and indicate his purpose, check the customer's mobile phone, home phone number and contact address, and ask the customer to sign the dunning notice.
Finally;
After the foreign visit, bring back the receipt of the solicitation notice, turn off the recording pen, and make a standard speech after the recording. "Now it is a certain time, a certain day, a certain month, and a certain time. Foreign visitor A (answered by another person) and foreign visitor B have completed their foreign visit to the address of the borrower's residence (unit), and now the recording is closed.